Experiência de implantação da avaliação 360 graus e feedback entre residentes de ginecologia e obstetrícia

Abstract

Medical Residency is a valuable time in the training of future specialist, where through the in-service learning-teaching process, these have lived several experiences with patients, in addition to sharing with the multiprofessional team, under the supervision of its preceptors. The 360º evaluation consists of obtaining information from multiple sources that have surrounded of influence sphere of residents, about their performance in different tasks, such as self-evaluation, peer evaluation, patients and multiprofessional team. At the end of evaluation of each resident, the preceptor has given feedback, pointing out the positive points, as well as ones that will need to be strengthened in order to make formative evaluation. This feedback should be regular and continuous so as to allow necessary adjustments in learning, corroborating a better qualification of the resident. The objective of this study was to implement 360-degree evaluation in the medical residency in gynecology and obstetrics of Maternidade Escola Januário Cicco (MEJC) of Federal University of Rio Grande do Norte (UFRN), to implement the training of preceptors and to improve the evaluation process contributing to a training of resident physicians. METHODS: A longitudinal, descriptive, qualitative-quantitative study was carried out, in which 23 of 24 residents of gynecology and obstetrics (GO) of MEJC participated, and it was applied a 360-degree evaluation by 25 preceptors. For the implementation of the new evaluative model, two stages were programmed: the former being the in-service training of the multiprofessional team to use the Mini-Clinical Evaluation Exercise (mini-CEX) and other forms; the later, it was the start of 360-degree assessments of gynecology and obstetrics residents by preceptors. Data collection was carried out between March and October of the current year. A total of 92 multisource feedback distributed by the 23 residents were applied and all 4 forms that compose this evaluation were answered. The results were stored in a database in Excel / Office 2010 software spreadsheet and used ANOVA to evaluate differences between the groups means. The Tukey test was then applied. In assessing the results as the analysis of doctors and nurses, with the exception of variable communication and relationship with the multidisciplinary team, teamwork, punctuality, availability, all other variables were statistically significant (p <0.05), where the R1 competencies obtained lower scores than R2 and R3. Regarding the relation of the peers, in the analysis of the medical knowledge, there was difference between the means (p=0.029), showing that the R3 are the most knowledgeable bearers. Still in this evaluation the R3, also presented greater difficulty in relation with health team (p = 0.008). In medical R1 self-assessment showed differences in variable medical knowledge, integrity, psychosocial aspects of the disease management and responsibility complex problems and achieved lower scores in relation to R2 and R3 (p <0.05). The 360º -evaluation implementation as an evaluation method in the PRMGO will contribute to the improvement in the training of future specialists who, inserted in the society, can develop proactive attitudes allowing a dignified health care to the population. There is a need to invest in continuing education so that preceptors are stimulated and better trained within the process of teaching learning, as trainers of professionals with a holistic view of medicine.