masterThesis
Gestão estratégica de pessoas: proposta de um modelo de gestão estratégica de pessoas por competências para carreira de servidores técnico-administrativos em educação da UFRN
Date
2021-05-31Registration in:
OLIVEIRA, Felipe Bezerra Lopes Lisboa de. Gestão estratégica de pessoas: proposta de um modelo de gestão estratégica de pessoas por competências para carreira de servidores técnico-administrativos em educação da UFRN. 2021. 160f. Dissertação (Mestrado Profissional em Gestão Pública) - Centro de Ciências Sociais Aplicadas, Universidade Federal do Rio Grande do Norte, Natal, 2021.
Author
Oliveira, Felipe Bezerra Lopes Lisboa de
Institutions
Abstract
People Management represents a challenging area for public managers. In recent years, the
scenario of political instability within the scope of the Federal Government and the fiscal crisis,
has made its management increasingly complex. This scenario has led public organizations to
seek managerial alternatives to increase their capacity to respond to the demands of society at
the same time that they have suffered from budgetary restrictions and the reduction of the staff.
In this sense, in order to present appropriate management solutions to the problems identified
in the diagnosis of this intervention project, this work aims to propose a strategic alignment in
the UFRN People Management Policy, based on the adoption of a strategic people management
model for competences for the Technical-Administrative Career in Education, using the
methodology of Design Science Research. This proposal is based on the diagnosis of the
problem situation, elaborated from the realization of a research characterized as applied,
descriptive and qualitative, which used the case study with strategy, through the documental
and bibliographic procedure. For its conduction, the following DSR steps were followed:
choosing the field problem to be solved; systematic review; research syntheses; design
propositions; development test. The use of this method provided a closer connection between
the researcher and the researched environment, favoring the construction of a model in line with
the institution's particularities. In addition, it enabled the construction of an artifact, based on
generalizable knowledge to a class of problems, allowing the knowledge generated to solve the
problems worked on in this project, to be reapplied in the solution of the other problems of that
class. Furthermore, the model proposed in this work may be replicated to other public
institutions, in particular to Federal Institutions of Higher Education, observing the peculiarities
of each institution. It is expected that the proposal, when implemented by UFRN, may represent
an administrative innovation in directing People Management processes, such as: Workforce
Planning; Developing people; Performance evaluation; Provision of Positions, among others.
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