Contratos administrativos: um estudo sobre o processo de gestão e fiscalização dos serviços continuados no IFRN

Abstract

This research aims to understand the obstacles, the management and the inspection of the continuing contracts, within the scope of the Federal Institute of Education, Science and Technology of Rio Grande do Norte - IFRN. The approach adopted is quantitative and qualitative, and the nature of the research is descriptive and exploratory. The study is based on institutional documents (rules, normative instructions, among others) obtained on electronic sites and on primary data collection generated from the questionnaires, through a Survey Research. The research was also carried out in the Unified Public Administration System - SUAP, in order to seek information about the management and inspection process of continuing contracts at IFRN. Moreover, information was collected on the perception of those involved in the management and supervision of continuing contracts, considering three different groups: the IFRN managing directors, contract managers and contract supervisors. This study also covered the rectory and all 21 units (campus and advanced campus) in operation at IFRN. The results showed that the institution does not have internal regulation mechanisms (manuals or similar documents) to deal with the matter. As a result, the study also showed that there are no standards for contractual management and inspection at IFRN. In addition, the training for agents responsible for contractual management and supervision is scarse, creating insecurity for the civil servant in the performance of inspection and contract management functions. Finally, considerations were made about what are the main obstacles in management and supervision of continuing contracts at IFRN. The work has a broad social spectrum, because when the public administration looks at what causes obstacles to its work processes, possible solutions emerge to improve the provision of services, and who gets the benefits is the society.