Estudo de revisão sobre gerenciamento de órteses, próteses e materiais especiais para aplicação em uma instituição de saúde

Abstract

OPSMs are part of a broad category of materials used to perform medical, dental and physical therapy procedures. It is currently responsible for major advances in health care delivery, in return provides financial impact, burdening health, as they are considered high cost products. Thus, the need to develop strategies to study and describe the importance and current characteristics of management of OPSMs in health institutions, seeking to assess the current state of knowledge and identify benefits, difficulties and challenges. The literature review was performed from PubMed, LILACS, SCOPUS and Google Scholar databases, including scientific articles published from 2003 to 2019. It was found that hospital institutions have great management fragility, reflecting in high costs combinations and low quality in health care. Regarding OPSMs management, there are some ordinances, manuals and instruments that guide the management. However, it is possible to verify several difficulties that interfere in practice. Process standardization, flow control, inventory and the ability to capture and process pertinent information are key requirements in OPSMs management. As a trend, it was clearly observed that the use of information technology, through health management systems, is the way to be adopted. This statement is based on the fact that research has shown that hospitals with management models coupled with efficient IT systems have had the following benefits: improved management of OPSM, improvements related to communication flow, process standardization, production management indicators, device traceability, cost reduction. In addition, greater workflow control was observed, minimizing the risks of bill theft and fraud