Gestão de materiais do Instituto Federal de Educação, Ciência e Tecnologia da Paraíba - Campus Picuí: uma proposta de intervenção

Abstract

The present paper proposes to analyze the Warehouse sector of the IFPB - Picuí through Quality Management tools in order to raise the problems encountered in all the steps of the sector. With this, we seek to identify the possible causes again through the 5W3H tool, seek to propose solutions in order to remedy such problems and make the sector more efficient and consequently with less waste of public money. The Warehouse has the role of planning common acquisitions, tracking the order, receiving it, conferencing, and keeping up the distribution to the end user. Thus, the present work constructs the flow chart of each stage of work in the Warehouse, analyzed according to the current norms and the Warehouse Manual of the institution. After this, the problems of each step are identified and one is selected as a priority to find its causes from tools like Cause and Effect Diagram or Ishikawa Diagram and 5W3H. To propose solutions, the 5W3H tool was used. The methodology adopted was through bibliographical and documentary research, for later data collection through semistructured interviews. After this discussion is presented a proposal of intervention to the studied Campus with the intention of tracing possible solutions to the problems found suggesting new procedures and presenting new flowcharts.