masterThesis
Percepção dos profissionais das equipes de saúde da família acerca dos elementos de seu processo de trabalho
Fecha
2019-11-25Registro en:
LINHARES, Marllon Sousa. Percepção dos profissionais das equipes de saúde da família acerca dos elementos de seu processo de trabalho. 2019. 35f. Dissertação (Mestrado em Saúde Coletiva - Facisa) - Faculdade de Ciências da Saúde do Trairi, Universidade Federal do Rio Grande do Norte, Natal, 2019.
Autor
Linhares, Marllon Sousa
Resumen
Assuming that the work process is formed by objectives or purposes, object, means and
conditions, agent or subject, this project aims to analyze the perception of professionals of the
Family Health teams of Santa Cruz-RN about of the elements of your work process. This is a
qualitative, descriptive and exploratory research, with 12 participants, half of the urban area
and the others of the rural area. Given the elements presented and the discussions conducted
with a view to elucidating the proposed objectives, it was noticed that the year of training of
professionals covered the 2000 and 2010, most of professionals perform their work activities
only in ABS, with the regime 40 hours per week, bound by public tender. From the
transcriptions and analysis from the interviews four categories emerged: misunderstanding
between objects, instruments and purposes; miscellaneous goals; everyday tensions; quality of
the work process. These statements were analyzed following the guidelines of Critical
Discourse Analysis. It was observed that many professionals did not know how to
differentiate objects, instruments and objectives in their work process, as well as having
different purposes, such as the restoration of oral health, including those that prevent disease
and promote health. The lack of instruments, inadequate structure, poor communication and
the link, or lack thereof, with users were presented as tensions in the daily practice of health
practices. These may be elements that compromise the work process of teams. This research
built spaces of speech in which the members of the health teams could reflect on their work
process from their own perceptions, which may have caused discomfort to the subjects, and
also contributed to the deconstruction of forms of work found.