O Centro Público de Emprego, Trabalho e Renda de Natal: uma avaliação de implementação (2010/2020)

Abstract

This work evaluated the implementation of the Public Employment, Work, and Income Center located in Natal (RN). In this study, we carry out a theoretical and methodological debate with a literature review on the Public System of Employment, Work, and Income (SPETR) in Brazil, public policies on Employment, Work and Income, and others. This research had as general objective an evaluation of the implementation of the Public Employment, Work and Income Center of Natal (CPETRN) and as specific objectives: to characterize the elements that integrate the program, the implementation processes, and subprocesses; also identify the perception of Managers on the implementation process of the services offered and the driving and inhibiting elements of the implementation process, focusing on the period from 2010 to 2020, with the approach on the public system of employment and income, related to unemployment and changes in the labor market and the indicators of this local social order in interface with public policies and government actions. The research is part of the qualitative approach, whose methodological process consisted of bibliographic review, document analysis, and conducting semi-structured interviews with the institution's managers. The results of this research reveal that the implementation process was partially executed.