masterThesis
Gestão de materiais de consumo do Hospital Maternidade do Divino Amor
Fecha
2021-12-01Registro en:
FONSECA, Michelle Carneiro. Gestão de materiais de consumo do Hospital Maternidade do Divino Amor. 2021. 150f. Dissertação (Mestrado Profissional em Gestão de Processos Institucionais) - Centro de Ciências Humanas, Letras e Artes, Universidade Federal do Rio Grande do Norte, Natal, 2021.
Autor
Fonseca, Michelle Carneiro
Resumen
The hospital is a complex organization, where a vast division of labor with high
specialization is required and requires efficient administration. The improvement and efficiency
of the logistics management of materials in the hospital sector still has a long way to go. The
Materials and Sterilization Center (CME) has a history that has been following surgical
procedures, with the goal of ensuring better conditions for surgery and invasive procedures in
post-surgical care. This work aimed to implement and validate material control protocols in a
CME of a Hospital. This is a methodological study with a quantitative and qualitative approach
for the construction and validation of content and appearance of six work instruments. This
research is classified as: descriptive research, action research and bibliographic research. The
study population consisted of one hundred percent of professional nurses working in the sector,
constituting a group formed by 04 (four) professionals. For this research, questionnaires were
developed to validate the protocols and for the construction of these, the model for assessing
the difficulty and convenience of educational materials was used, translated into Portuguese
and after adaptations, called Suitability Assessment of Materials (SAM), which analyzed
aspects related to objectives, organization, writing style, appearance and motivation of the
educational material. For this research, this level of agreement was used. Most of the judges'
suggestions were accepted, except to arrange the items in alphabetical order. To validate the
content of the protocol, a scale of the type was created. Lirked with five points, where each
answer is given a score. Response gradients will be: 0 = strongly disagree, 1 = disagree, 2 =
neither agree nor disagree; 3 = Agree, 4 = Totally Agree”. When analyzing the content validity,
the results obtained by calculating the CVI proved to be valid since the value of the total level
of agreement between them was 0.94, which corroborates the agreement rate considered in this
research, that was above IVC greater than or equal to 0.80. The construction of management
control instruments conceived the development of tools with potential for innovation to support
decision-making by nursing professionals in the sector and thus better manage stocks, as well
as the records in the protocols, provide security for the teams.