Planejamento estratégico na Controladoria da Assembleia Legislativa do Rio Grande do Norte

Abstract

This project describes a participatory process for the formulation of a Strategic Plan (2021- 2023) for the Office of the Comptroller of the Legislative Assembly of Rio Grande do Norte. The work is carried out through a qualitative applied action-research, referenced in national and international literature on strategic planning in public organization. Focus group, participant observation and survey are some techniques that ere used for data collection. The process was based on the Strategy Change Cycle (BRYSON, 2004), which aims to increase the participation of civil servants and develop strategic thinking, action and learning of the unit. The adopted procedure shows six stages until the conclusion of the plan: i) organizational mandates, ii) stakeholders’s identification, iii) governing ideas, iv) environment analysis, v) strategic issues, vi) strategy formulation. Legal norms and administrative documents were analysed to clarify the duties to be fulfilled by the Controllership. Then, two focus groups were elected: the Planning Team and the Deliberation Group. This last one was reunited in two occasions, to determine the governing ideas (the mission, vision and values elements) of the Office of the Comptroller, and to investigate the external and internal environments involving the unit. Then, with the collaboration of other partners external to the institution, by filling in electronic forms, the strategic issues involving the sector were known, as well as suggestions for strategies and initiatives designed to address them. The Planning Team carried out the analysis, review and compilation of the material produced at all stages, ending its participation with a delivery of the strategy statements for the unit. The Strategic Plan brings a compilation of the material produced in all the steps of the process.