A study on human error in the interaction with the computer systems

Trabalho apresentado em evento

Fecha

2011-07-21

Registro en:

Communications in Computer and Information Science, v. 173 CCIS, n. PART 1, p. 270-274, 2011.

1865-0929

http://hdl.handle.net/11449/72563

10.1007/978-3-642-22098-2_54

2-s2.0-79960422912

http://repositorioslatinoamericanos.uchile.cl/handle/2250/3921613

Autor

Fundação Educacional Do Município de Assis - FEMA

Faculdade de Tecnologia do Estado de São Paulo (FATEC)

Universidade Estadual Paulista (Unesp)

Institución

Universidade Paulista Júlio de Mesquita Filho (Brasil)

Resumen

The term human factor is used by professionals of various fields meant for understanding the behavior of human beings at work. The human being, while developing a cooperative activity with a computer system, is subject to cause an undesirable situation in his/her task. This paper starts from the principle that human errors may be considered as a cause or factor contributing to a series of accidents and incidents in many diversified fields in which human beings interact with automated systems. We propose a simulator of performance in error with potentiality to assist the Human Computer Interaction (HCI) project manager in the construction of the critical systems. © 2011 Springer-Verlag.