Design and implementation of a balanced scorecard in a colombian company

dc.creatorCano A.J.
dc.creatorVergara J.J.
dc.creatorPuerta A.F.
dc.date.accessioned2020-03-26T16:32:40Z
dc.date.accessioned2022-09-28T20:22:32Z
dc.date.available2020-03-26T16:32:40Z
dc.date.available2022-09-28T20:22:32Z
dc.date.created2020-03-26T16:32:40Z
dc.date.issued2017
dc.identifierEspacios; Vol. 38, Núm. 31
dc.identifier07981015
dc.identifierhttps://hdl.handle.net/20.500.12585/8963
dc.identifierUniversidad Tecnológica de Bolívar
dc.identifierRepositorio UTB
dc.identifier57206782738
dc.identifier57194764844
dc.identifier57194775613
dc.identifier.urihttp://repositorioslatinoamericanos.uchile.cl/handle/2250/3726761
dc.description.abstractThis article presents the design and implementation of a Balanced Scorecard (BSC) in a medium-sized company in Colombia, providing synthetic indicators for objectives, perspectives and business strategies through key performance indicators (KPIs) and a hierarchical weighting method. The BSC combines the subjectivity in assigning weights to KPIs, objectives and perspectives, with the objectivity in the quantitative method of normalization and aggregation of indicators, facilitating SMEs monitoring the achievement of goals, support decision-making and implement action plans to achieve business goals. © 2017.
dc.languageeng
dc.publisherRevista Espacios
dc.rightshttp://creativecommons.org/licenses/by-nc-nd/4.0/
dc.rightsinfo:eu-repo/semantics/restrictedAccess
dc.rightsAtribución-NoComercial 4.0 Internacional
dc.sourcehttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85022016291&partnerID=40&md5=6fb095a3738bb2ae5a929bf28f5be971
dc.titleDesign and implementation of a balanced scorecard in a colombian company


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