Estrategia de articulación del plan de gobierno local con la GTC ISO 18091 2019

Abstract

The quality of local government is part of the guarantee of full development within a specific territory. For this reason, and within the framework of the ODS, today it has become a necessity to address the quality management of local governments, in especially in those municipalities where a management quality system is absent, such as this is the case of Lenguazaque and Fúquene. Therefore, the present investigation with a qualitative methodology, seeks to strategically articulate the GTC-ISO 18091: 2019 standard with the local government of the municipalities of Lenguazaque and Fúquene, located in the department of Cundinamarca, with the purpose of improving the administrative quality and achieve a high development of trustworthiness of citizens towards their regional leaders, in favor of the strategic achievement of the indicators proposed in the 2030 AGENDA on sustainable development. Applying, the Evaluation Tool of the Local Government of the GTC-ISO 18091: 2019 standard through a 5W2H management methodology, identifying eight missing indicators for Lenguazaque and two missing indicators for Fúquene, of the 39 public policy management indicators. Achieving, a strategic articulation between the standard's indicators with local government plans of the respective mayoralties.