El diseño de experiencia en eventos deportivos: una herramienta de impacto emocional

Abstract

The conceptual nature of the graphic design it's based on the complement between graphic ant textual elements for the construction of a visual informative element (Meggs, 1992). That being so, it can be understood as a reflection of the society where it lives and develops itself, with the values and characteristics of the public. In that way, the designer is capable of creating strategies destined to a final user, charged with an informative function which transcends the design field in order to transform itself in a multidisciplinar element (Barnard, 2013). This multidisciplinar characteristic of the design emerges from the need of an answer to the society of immediacy through the proposal of new dynamics, such as experience design, or Ux as an emotional impact tool.

This document is the result of the internship in Paramo LAB, where the experience design is identified as a practice and effective application of the graphic design in a professional environment, considering the analysis of the final user in sport events. According to that, this document proposes an analysis of the methodologies used in the company, the ones that enhance the user emotions in sport events, in order to create a deep connection between the brand and the consumer.

Therefore, it was designed a path that contemplates the theoretical model and explains the experience design, emotional design, experiential marketing, user, user centered design and mapping experience. These concepts allow the reader to understand the position used in the investigation, in order to create an analysis tool that contemplates the essential elements of the user experiences proposed in the Paramo LAB's internship.