Diseño de un modelo de gestión en el ciclo de medicamentos para la mejora en la atención al paciente del Hospital San Rafael de Cáqueza

Abstract

Management models are increasingly used in organizations to achieve their objectives in a more effective way; for this reason, this research focuses on the design of a management model in the medicines cycle of the San Rafael of Caqueza Hospital, in order to have standardized processes that help improve patient care.

The main objective of this work is to design a management model for the medicines cycle in the hospital pharmacy that allows improvement in user care, taking into account factors such as human talent, organizational structure, process management and information systems and technology.

The research consisted of identifying the current situation of the medicines cycle in order to establish standardized processes and finally structure a management model that is adapted to the needs and objectives of the drug cycle processes in the hospital pharmacy.