Implementación de herramienta de control para la trazabilidad de las mercancías enviadas por On vacation

Abstract

This article describes a tool designed to exercise adequate and efficient control in the traceability of the goods sent daily by On Vacation (OV), making known the process of construction of the same and explaining what type of data are collected with the completion of this. Additionally, it is evident what benefits the implementation of this tool brings to the company. OV is a company dedicated to hotels and tourism, specialized in the sale of vacation plans with all-inclusive service. For this purpose, you must buy merchandise from Bogotá, in order to supply its branches in the rest of the country depending on your needs. This is carried out through a process called transport chain, however, OV did not have a tool to control the traceability of the goods in the step-by-step process, which caused the follow-up and tracing of the same was not efficient, and when there were breakdowns and losses, it was difficult to identify the link in which it was caused. Therefore, it is suggested that the implementation of this tool will generate benefits for the company when making decisions that allow to mitigate damages and losses in goods.