Guía para la implementación del sistema de gestión mgc9 en la fuerza aérea colombiana a partir de los elementos referentes de modelos de excelencia internacionales.

Abstract

The Colombian Air Force as a military institution that guarantees the security and protection of the Colombian airspace seeks that all its processes comply with regulatory standards that certify the quality of its activities, for this reason since 2008 it has been certified in different management systems such as they are NTC-ISO 14001: 2004, NTC-OHSAS 18001: 2007, NTC-ISO / IEC 27001: 2006, ISO / IEC 17025: 2005, AS / EN 9100 and ISO 26000: 2010; standards that certify the management carried out in different topics such as environmental, occupational health and safety, computer security, laboratory accreditation, aircraft manufacturing and social responsibility for missionary activities carried out by the Institution.

However, the need to evolve the integrated management system that the FAC had and go one step beyond the certifications, was given to the creation of an own management model aimed at excellence named as MGC9, this model was created taking experiences achieved by the Institution in relation to the management of its different systems, establishing nine (9) components that guarantee the management of the achievement of results in a successful way by monitoring and verifying all its processes, increasing the performance of each of the subcomponents that conform it continuously.

But when creating the model, the need arises for how to implement it in its fifteen (15) Air Military Units, this research designs the guide for the implementation of the MGC9 model using different inputs such as the correlation of the international models of excellence used for the creation of the model MGC9, identifying the most important associated components to establish that the model meets standards similar to those awarded internationally; It also includes the perception of the high command of the military units with a survey conducted to evaluate the knowledge of the model at a strategic level and the deficiencies that exist in relation to the management of their units.

The guide is designed by components that in turn have subcomponents with activities that must be developed to comply with the implementation of the model, these activities are measured by a self-assessment tool designed by researchers that assesses the status of implementation and the gaps that they exist to achieve the highest level of implementation through continuous improvement.