Control y verificación de gastos operación Teseval

Abstract

The purpose of this improvement plan was to make an improvement in the financial area of ​​the company Prosegur Colombia through the implementation of a monitoring manual in the personnel to optimize and regulate the flow of verification of fixed funds which will have a guide to process for new staff indicating step by step the process of verification and acceptance of the refund, it will also have a component where you specify which accounts can be passed and which are completely rejected in order to inform those who do not have knowledge of the matter that it can be render by fixed background format. The execution of the plan resulted in an improvement in the process of rendering fixed funds, a reduction in monthly expenses by 30% with notable improvements in the release of unnecessary expenses in the delegations. It was possible to evidence in the practice process that OKR's tools were lacking that were implemented as savings objectives in the delegations and high communicative assertiveness within the staff in charge of managing and controlling these expenses of the delegations, although their old staff was collaborative and wishes to resolve any doubts and concerns of the newest in each delegation, since for this reason the manual for new personnel will have a good acceptance and will not depend on the process of answering questions.