Técnicas que fomentan la combinación como operación de conversión de conocimiento

Abstract

Nowadays, knowledge has become the most valuable resource that an organization has as a generator of its competitive advantages, so much so, that its importance in the academic and organizational field has been visible in the academic works and researches of some authors who have investigated into how organizations can create, preserve, transfer and combine knowledge in a dynamic way -- However, many people feel that the knowledge creation and transfer issue has not been approached in a theoretical, philosophical and methodological sense as it should -- Faced with the previous lack, this dissertation focuses on the knowledge transfer problem by using and managing explicit knowledge at the organizational level following the SECI model to expose and present some techniques that allow companies to do combination of knowledge within an organization -- The problem is approached by a bibliographical search of the investigations by several authors to study the most important theoretical and conceptual elements to understand and to emphasize a technique as a knowledge transfer facilitator -- Thus, the objective of this dissertation is to identify techniques and tools that support the combination as a knowledge conversion operation following the SECI model initially proposed by Nonaka (1995) -- To achieve this objective, a methodological strategy was adopted, consisting of a general review of literature about knowledge transfer, including its typology, the conversion operations contemplated in the SECI model; focusing mainly on presenting and describing what the combination is as a knowledge conversion operation for its understanding and, from there, to be able to progress to recognize and characterize techniques and tools that facilitate this conversion -- The techniques presented in this paper allow the combination in an organization through the representation of explicit conceptual and procedural knowledge -- However, hopefully there is not a single technique that allows explicit knowledge transfer, the techniques presented here will be preferable in the judgment of those who use them; some will be considered more useful than others, others more interesting, easier or more difficult to elaborate than others, and, as the combination is approached specifically in its theoretical, philosophical and methodological sense, new techniques will be developed and proposed to support companies to manage their knowledge -- Their implementation or not will depend on the company decision