Diagnóstico de madurez de la PMO de ARUS

Abstract

This research describes how the organizational maturity level in project management of ARUS PMO was diagnosed, through an adaptation of the OPM PMI standard. To make the diagnosis, a survey was used as a data collection instrument, which was formulated to people direct and indirectly related to PMO and the organizational project portfolio management. The main results were documented, tabulated and analyzed holistically, by sections according to the stages that the projects go through, by groups according to the position of the people and their relationship with the ARUS PMO. As the main result, it was determinate that the ARUS PMO has a maturity level of 3, which means the ARUS PMO is OPM defined by the organization, which is characterized by being a PMO with a defined process, roles, accountabilities, and project management can be predicted. However, during the results analysis, improvements and opportunities were detected, so that means that ARUS PMO can reach a maturity level 4, OPM quantitatively management maturity level; for that, the ARUS PMO must identify the life cycle that the project follows, in order to improve their planning and execution; moreover, it is also recommended that the PMO adapt to market trends and start using agile frameworks and tools that allow process automation, so PMO will be adapt faster to the changes that customer requires.