Developing empathy in the academic design studio: conclusions from an empirical study in graduate and undergraduate programs in industrial design
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instname:Universidad de Bogotá Jorge Tadeo Lozano
reponame:Repositorio Institucional de la Universidad de Bogotá Jorge Tadeo Lozano
Author
Tellez Bohorquez, Fabio Andres
Institutions
Abstract
This paper presents the conclusions of an empirical study
aimed at (1) identifying educational practices in the
academic design studio intended to promote empathy in
industrial design students, and (2) identifying a broad range
of expressions of student empathy for users and
stakeholders.
The study was motivated by the importance that current
human-centered design approaches give to empathy as an
ability required to understand and connect with users and
by the little empirical research that examines empathy
development in design education.
Methodologically, a mixed methods strategy was used to
collect and analyze data from faculty and students in three
undergraduate and graduate courses in industrial design
offered by a major land-grant public research university in
the southeastern United States.
The findings of the study consisted of identifying strategies
used by faculty to promote empathy in the design studio
and categories of students’ expressions of empathy. These
findings informed the conclusions herein presented as
recommendations for educators to promote student empathy
in their design courses.
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