El largo pasado y la corta historia del contrato psicológico y las relaciones empleado-organización

dc.contributorUniversidad Católica de Colombia
dc.creatorCarlos-María, Alcover
dc.date.accessioned2021-07-13T15:09:27Z
dc.date.available2021-07-13T15:09:27Z
dc.date.created2021-07-13T15:09:27Z
dc.date.issued2020
dc.identifierAlcover, C.-M. (2020). El largo pasado y la corta historia del contrato psicológico y las relaciones empleado-organización. En Sigmar-Malvezzi, J. J. Vesga-R., R. Chiuzi, R. O. Díaz-Juarbe, S. M. Guedes-Gondim, M. Correia-Rios, . . . Á. G. González-Herrera, La vigencia del contrato psicológico: aproximaciones teóricas y empíricas desde las Américas (1a ed., pág. 30). Bogotá: Universidad Católica de Colombia.
dc.identifier978-958-5133-60-0 (impreso)
dc.identifier978-958-5133-61-7 (digital)
dc.identifierhttps://hdl.handle.net/10983/26252
dc.description.abstractDesde el inicio del trabajo asalariado o por cuenta ajena, las relaciones empleado- empleador se han caracterizado por un doble componente: el explícito, que en su acepción formal alude al contenido del contrato legal, compuesto por una serie de cláusulas que definen y limitan los términos de la relación de intercambio aceptada libremente entre las partes, y en su modalidad menos formal se refiere al acuerdo verbal entre ambas; y el implícito, relativo al conjunto más o menos definido de expectativas, promesas, obligaciones o comportamientos esperados que cada una de las partes formula privadamente respecto a lo que se espera recibir y se está dispuesto a dar en el marco de la relación de intercambio regulada por el contrato de trabajo. Este segundo componente, siempre presente de manera tácita en toda relación laboral, no contó con un término ni una definición más o menos precisa hasta bien avanzada la segunda mitad del siglo XX, cuando varios autores comenzaron a referirse a él denominándolo contrato psicológico. Así pues, se trata de un componente presente en toda relación laboral establecida entre un empleado y un empleador con un largo pasado, pero con una corta historia, y con un futuro cierto mientras se mantengan relaciones de intercambio entre individuos, aunque esté sometido a una continua discusión y necesidad de redefinición. Sin duda, las relaciones laborales actuales no son las mismas que hace medio siglo, puesto que, como señalaba Kompier (2006), “el mundo del trabajo ha cambiado porque el mundo ha cambiado” (p. 422).
dc.languagespa
dc.publisherBogotá
dc.relation250
dc.relation221
dc.relationAlcover, C. M. (Ed.). (2020). La vigencia del contrato psicológico: aproximaciones teóricas y empíricas desde las Américas. Editorial Universidad Católica de Colombia.
dc.relationLa vigencia del contrato psicológico: aproximaciones teóricas y empíricas desde las Américas
dc.relationLogos Vestigium;10
dc.relationAggarwal, U. & Bhargava, S. (2009). Reviewing the relationship between human resource practices and psychological contract and their impact on employee attitude and behaviours: A conceptual model. Journal of European Industrial Training, 33, 4-31.
dc.relationAkkermans, J., de Jong, S., de Jong, J. & Bal, P. M. (2019). Me and my team: the role of social context in psychological contract breach and fulfilment. En: Y. Griep & C. Cooper (eds.). Handbook of research on the psychological contract at work (pp. 164-185). Edward Elgar.
dc.relationAlcover, C. M. (2002). El contrato psicológico. El componente implícito de las relaciones laborales. Ediciones Aljibe.
dc.relationAlcover, C. M., Martínez-Íñigo, D. & Chambel, M. J. (2012). Perceptions of employment relations and permanence in the organization: Mediating effects of affective commitment in relations of psychological contract and intention to quit. Psychological Reports, 110, 839-853.
dc.relationAlcover, C. M., Rico, R., Turnley, W. H. & Bolino, M. C. (2017a). Understanding the changing nature of psychological contracts in 21st century organizations: A multiple-foci exchange relationships approach and proposed framework. Organizational Psychology Review, 7, 4-35.
dc.relationAlcover, C. M., Rico, R., Turnley, W. H. & Bolino, M. C. (2017b). Multi-dependence in the formation and development of the distributed psychological contract, European Journal of Work and Organizational Psychology, 26, 16-29.
dc.relationAlcover, C. M., Rico, R., Turnley, W. H. & Bolino, M. C. (2017c). Psychological contract in teams. En: E. Salas, R. Rico & J. Passmore (eds.). The wiley blackwell handbook of the psychology of team working and collaborative processes (pp. 417-440). Wiley.
dc.relationAndersson, L. M. (1996). Employee cynicism: An examination using a contract violation framework. Human Relations, 49, 1395-1418.
dc.relationArgyris, C. (1960). Understanding Organizational Behavior. Tavistock.
dc.relationArnold, J. (1996). The psychological contract: A concept in need of closer scrutiny? European Journal of Work and Organizational Psychology, 5, 511-520.
dc.relationBal, P. M. (2017). Dignity in the workplace. new theoretical perspectives. Palgrave MacMillan.
dc.relationBal, P. M. & De Jong, S. B. (2017). From human resource management to human dignity development: a dignity perspective on HRM and the role of workplace democracy. En: M. Kostera & M. Pirson (eds.). Dignity and organizations (pp. 173-195). Palgrave Mc- Millan.
dc.relationBal, P. M., De Lange, A. H., Jansen, P. G. & Van Der Velde, M. E. (2008). Psychological contract breach and job attitudes: A meta-analysis of age as a moderator. Journal of Vocational Behavior, 72, 143-158.
dc.relationBal, P. M. & Dóci, E. (2018). Neoliberal ideology in work and organizational psychology, European Journal of Work and Organizational Psychology, 27, 536-548.
dc.relationBal, P. M. & Hornung, S. (2019). Individualization of work: from psychological contracts to ideological deals. En Y. Griep & C. Cooper (eds.). Handbook of research on the psychological contract at work (pp. 143-163). Edward Elgar.
dc.relationBal, P. M. y Lub, X. D. (2015). Individualization of work arrangements: A contextualized perspective on the rise and use of i-deals. En P. M. Bal y D. M. Rousseau (eds.), Idiosyncratic Deals between Employees and Organizations: Conceptual Issues, Applications, and the Role of Coworkers (pp. 9-23). Psychology Press.
dc.relationBankins, S. (2015). A process perspective on psychological contract change: Making sense of, and repairing, psychological contract breach and violation through employee coping actions. Journal of Organizational Behavior, 36, 1071-1095.
dc.relationBaruch, Y. & Rousseau, D. M. (2019). Integrating psychological contracts and ecosystems in career studies and management. Academy of Management Annals, 13, 84-111.
dc.relationBordia, P., Restubog, S. L. D. & Tang, R. L. (2008). When employees strike back: Investigating mediating mechanisms between psychological contract breach and workplace deviance. Journal of Applied Psychology, 93, 1104-1117.
dc.relationBordia, P., Restubog, S. L. D., Bordia, S. & Tang, R. L. (2010). Breach begets breach: Trickle- down effects of psychological contract breach on customer service. Journal of Management, 36, 1578-1607.
dc.relationCarver, C. & Scheier, M. F. (1994). Situational coping and coping dispositions in a stressful transaction. Journal of Personality and Social Psychology, 66, 184-184.
dc.relationChambel, M. J. & Alcover, C. M. (2011). The psychological contract of call-centre workers: employment conditions, satisfaction and civic virtue behaviours. Economic and Industrial Democracy, 32, 115-134.
dc.relationChaudhry, A., Wayne, S. J. & Schalk, R. (2009) A sensemaking model of employee evaluation of psychological contract fulfillment: when and how do employees respond to change? Journal of Applied Behavioral Science, 45, 498-520.
dc.relationConway, N. & Briner, R. B. (2005). Understanding psychological contracts at work. a critical evaluation of theory and research. Oxford University Press.
dc.relationConway, N. & Briner, R. B. (2009). Fifty years of psychological contract research: what do we know and what are the main challenges. En: G. P. Hodgkinson & J. K. Ford (eds.). International review of industrial and organizational psychology (pp. 71-131). Wiley-Blackwell.
dc.relationConway, N. & Coyle-Shapiro, J. (2016). Not so i-deal: a critical review of idiosyncratic-deals theory and research. En: M. Bal & D. M. Rousseau (eds.). Idiosyncratic deals between employees and organizations: conceptual issues, applications and the role of co-workers. current issues in work and organizational psychology (pp. 36-64). Routledge.
dc.relationConway, N. & Pekcan, C. (2019). Psychological contract research: older, but is it wiser? En: Y. Griep & C. Cooper (eds.). Handbook of research on the psychological contract at work (pp. 10-34). Edward Elgar.
dc.relationCoyle-Shapiro, J. A-M. (2002). A psychological contract perspective on organizational citizenship behavior. Journal of Organizational Behavior, 23, 927-946.
dc.relationCoyle-Shapiro, J. A.-M., Costa, S. P., Doden, W. & Chang, C. (2019). Psychological contracts: past, present, and future. Annual Review of Organizational Psychology and Organizational Behavior, 6, 1-25.
dc.relationCoyle-Shapiro, J. A.-M. & Parzefall, M. (2008). Psychological contracts. En: C. L. Cooper & J. Barling (eds.). The SAGE handbook of organizational behavior (pp. 17-34). Sage.
dc.relationCoyle-Shapiro, J. A-M. & Shore, L. M. (2007). The employee-organization relationship: Where do we go from here? Human Resource Management Review, 17, 166- 179.
dc.relationCullinane, N. & Dundon, T. (2006). The psychological contract: a critical review. International Journal of Management Reviews, 8, 113-129.
dc.relationD'Art, D. & Turner, T. (2006) New working arrangements: changing the nature of the employment relationship? The International Journal of Human Resource Management, 17, 523-538.
dc.relationDabos, G. E. & Rousseau, D. M. (2004). Mutuality and reciprocity in the psychological contracts of employees and employers. Journal of Applied Psychology, 89, 52-72.
dc.relationDavies, A. S. & Van der Heijden, B. I. J. M. (2018). Reciprocity matters: idiosyncratic deals to shape the psychological contract and foster employee engagement in times of austerity. Human Resource Development Quarterly, 29, 329-355.
dc.relationDawson, G. S., Karahanna, E. & Buchholtz, A. (2014). A study of psychological contract breach spillover in multiple-agency relationships in consulting professional service firms. Organization Science, 25, 149-170.
dc.relationDelobbe, N., Cooper-Thomas, H. D. & De Hoe, R. (2016). A new look at the psycho- logical contract during organizational socialization: the role of newcomers’ obligations at entry. Journal of Organizational Behavior, 37, 845-867.
dc.relationDulac, T., Coyle-Shapiro, J. A-M., Henderson, D. J. & Wayne, S. J. (2008). Not all responses to breach are the same: the interconnection of social exchange and psychological contract processes in organizations. Academy of Management Journal, 51, 1079-1098.
dc.relationEisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P. D. & Rhoades, L. (2001). Reciprocation of perceived organizational support. Journal of Applied Psychology, 86, 42-51.
dc.relationGreenwood, M. & Van Buren III, H. J. (2017). Ideology in HRM Scholarship: Interrogating the Ideological Performativity of ‘New Unitarism’. Journal of Business Ethics, 142, 663- 678.
dc.relationGriep, Y. & Cooper, C. (2019). Introduction. En: Y. Griep & C. Cooper (eds.). Handbook of research on the psychological contract at work (pp. 1-8). Edward Elgar.
dc.relationGriep, Y., Cooper, C., Robinson, S., Rousseau, D. R., Hansen, S. D., Tomprou, M. et ál. (2019). Psychological contracts: Back to the future. En: Y. Griep & C. Cooper (eds.). Handbook of research on the psychological contract at work (pp. 397-414). Edward Elgar.
dc.relationGriep, Y. & Vantilborgh, T. (2018). Reciprocal effects of psychological contract breach on counterproductive and organizational citizenship behaviors: The role of time. Journal of Vocational Behavior, 104, 141-153.
dc.relationGriep, Y., Vantilborgh, T., Hansen, S. D. & Conway, N. (2018). Editorial: Unravelling the Role of Time in Psychological Contract Processes. Frontiers in Psychology, 9, 813.
dc.relationGuest, D. E. (1998). Is the psychological contract worth taking seriously? Journal of Organizational Behavior, 19(S1), 649-664.
dc.relationGuest, D. E. (2004). The psychology of the employment relationship: an analysis based on the psychological contract. Applied Psychology: An International Review, 53, 541-555.
dc.relationHansen, S. D. (2019). Psychological contracts: Time for some conceptual clarity. En Y. Griep & C. Cooper (eds.). Handbook of Research on the Psychological Contract at Work (pp. 63-79). Edward Elgar.
dc.relationHenderson, D. J., Wayne, S. J., Shore, L. M., Bomme, W. H. & Tetrick, L. E. (2008). Leader- member exchange, differentiation, and psychological contract fulfillment: A multilevel examination. Journal of Applied Psychology, 93, 1208-1219.
dc.relationHerriot, P. (1998). “Psychological contract”. En: N. Nicholson, (ed.). Blackwell encyclopedic dictionary of organizational behavior (pp. 455-456). Blackwell.
dc.relationHiltrop, H.-M. (1995). The changing psychological contract: The human resource challenge of the 1990s. European Management Journal, 13, 286-294.
dc.relationHo, V. T. & Tekleab, A. G. (2016). A model of idiosyncratic deal-making and attitudinal outcomes. Journal of Managerial Psychology, 31, 642-656.
dc.relationHornung, S. & Rousseau, D. M. (2017). Psychological contracts and idiosyncratic deals: Mapping conceptual boundaries, common ground, and future research paths. En: P. Bhatt, P. Jaiswal, B. Majumdar & S. Verma (eds.). Riding the new tides: navigating the future through effective people management (pp. 81-91). Emerald.
dc.relationHornung, S., Rousseau, D. M. & Glaser, J. (2009). Why supervisors make idiosyncratic deals: antecedents and outcomes of i-deals from a managerial perspective. Journal of Managerial Psychology, 24, 738-764.
dc.relationInternational Labour Organization - ILO (International Labour Force) (2016). Non-standard employment around the world: Understanding challenges, shaping prospects. ILO.
dc.relationJensen, J. M., Opland, R. A. & Ryan, A. M. (2010). Psychological contracts and counter-productive work behaviors: employee responses to transactional and relational breach. Journal of Business and Psychology, 25, 555-568.
dc.relationKnapp, J. R., Diehl, M.-J. & Dougan, W. (2020). Towards a social-cognitive theory of multiple psychological contracts. European Journal of Work and Organizational Psychology, 29, 200-214.
dc.relationKraak, J. M. & Linde, B. J. (2019). The usefulness of the psychological contract in the 21st century. En Y. Griep & C. Cooper (eds.). Handbook of research on the psychological contract at work (pp. 101-121). Edward Elgar.
dc.relationKompier, M. A. J. (2006). New systems of work organization and workers' health. Scandinavian Journal of Work, Environment & Health, 32, 421-430.
dc.relationLapalme, M.-E., Simard, G. & Tremblay, M. (2011). The influence of psychological contract breach on temporary workers’ commitment and behaviors: a multiple agency perspective. Journal of Business and Psychology, 26, 311-324.
dc.relationLavelle, J., Rupp, D. E. & Brockner, J. (2007). Multifoci perspectives and target similarity in organizational behavior: bridging justice, commitment, and organizational citizenship behavior. Journal of Management, 33, 378-394.
dc.relationLazarus, R. S. & Folkman, S. (1984). Stress, appraisal, and coping. Springer.
dc.relationLester, S. W., Turnley, W. H., Bloodgood, J. M. & Bolino, M. C. (2002). Not seeing eye to eye: Differences in supervisor and subordinate perceptions of and attributions for psychological contract breach. Journal of Organizational Behavior, 23, 39-56.
dc.relationLevinson, H., Price, C. R., Munden, K. J. & Solley, C. M. (1962). Men, management, and mental health. Harvard University Press.
dc.relationLiao, C., Wayne, S. J. & Rousseau, D. M. (2016). Idiosyncratic deals in contemporary organizations: a qualitative and meta-analytical review. Journal of Organizational Behavior, 37, S9–S29.
dc.relationLuthans, F. & Youssef-Morgan, C. M. (2017). Psychological capital: an evidence-based positive approach. Annual Review of Organizational Psychology and Organizational Behavior, 4, 339-366.
dc.relationMalhotra, D. & Murnighan, J. K. (2002). The effects of contracts on interpersonal trust. Administrative Science Quarterly, 47, 534-559.
dc.relationMarks, A. (2001). Developing a multiple foci conceptualization of the psychological contract. Employee Relations, 23, 454-467.
dc.relationMasterson, S. S., Lewis, K., Goldman, B. M. & Taylor, M. S. (2000). Integrating justice and social exchange: the differing effects of fair work procedures and treatment on work relationships. Academy of Management Journal, 43, 738–48.
dc.relationMorrison, E. W. & Robinson, S. L. (1997). When employees feel betrayed: A model of how psychological contract violation develop. Academy of Management Review, 22, 226-256.
dc.relationO’Leary-Kelly, A. M., Henderson, K. E., Anand, V. & Ashforth, B. E. (2014). Psychological contracts in a nontraditional industry: Exploring the implications for psychological contract development. Group & Organization Management, 9, 326-360.
dc.relationParzefall, M. R. & Coyle-Shapiro, J. A. (2011). Making sense of psychological contract breach. Journal of Managerial Psychology, 26, 12-27.
dc.relationPetersitzke, M. (2009). Theoretical basis of psychological contracts. En M. Petersitzke (ed.). Supervisor Psychological Contract Management. Developing an Integrated Perspective on Managing Employee Perceptions of Obligations (pp. 61-90). Springer Gabler.
dc.relationRaeder, S. (2018). Psychological contracts of multiple jobholders: a multilevel analysis. Sage Open, 8, 1-18.
dc.relationRaja, U., Johns, G. & Ntalianis, F. (2004). The impact of personality on psychological contracts. Academy of Management Journal, 47, 350-367.
dc.relationRestubog, S. L. D., Zagenczyk, T. J., Bordia, P., Bordia, S. & Chapman, G. J. (2015). If you wrong us, shall we not revenge? Moderating roles of self-control and perceived aggressive work culture in predicting responses to psychological contract breach. Journal of Management, 41, 1132-1154.
dc.relationRobinson, S. L. & Morrison, E. W. (2000). The development of psychological contract breach and violation: a longitudinal study. Journal of Organizational Behavior, 21, 525-546.
dc.relationRobinson, S. L. & Rousseau, D. M. (1994). Violating the psychological contract: not the exception but the norm. Journal of Organizational Behavior, 15, 245-259.
dc.relationRodrigues, R. A. & Guest, D. (2010). Have careers become boundaryless? Human Relations, 63, 1157-1175.
dc.relationRosen, C. C., Slater, D. J., Chang, C.-H. & Johnson, R. E. (2013). Let’s make a deal: development and validation of the ex post i-deals scale. Journal of Management, 39, 709-742.
dc.relationRousseau, D. M. (1989). Psychological and implicit contracts in organizations. Employee Responsibilities and Rights Journal, 2, 121-139.
dc.relationRousseau, D. M. (1990). New hire perceptions of their own and employer’s obligations: A study of psychological contracts. Journal of Organizational Behavior, 11, 389-400.
dc.relationRousseau, D. M. (1995). Psychological contracts in organizations: understanding written and unwritten agreements. Sage.
dc.relationRousseau, D. M. (1998). The ‘problem’ of the psychological contract considered. Journal of Organizational Behavior, 19, 665-671.
dc.relationRousseau, D. M. (2001). Schema, promise and mutuality: The building blocks of the psychological contracts. Journal of Occupational and Organizational Psychology, 74, 511-541.
dc.relationRousseau, D. M. (2005). I-deals, idiosyncratic deals employees bargain for themselves. M. E. Sharpe.
dc.relationRousseau, D. M., Ho, V. T & Greenberg, J. (2005). I-deals: idiosyncratic terms in employment relationships. Academy of Management Review, 31, 977-994.
dc.relationRousseau, D. M. & Tijoriwala, S. A. (1998). Assessing psychological contracts: issues, alternatives, and measures. Journal of Organizational Behavior, 19, 679-698.
dc.relationRousseau, M. D., Tomprou, M. & Hansen, D. S. (2018). A dynamic phase model of psychological contract processes. Journal of Organizational Behavior, 39, 1081-1098.
dc.relationSchalk, R. & Roe, R. E. (2007). Towards a dynamic model of the psychological contract. Journal for the Theory of Social Behaviour, 37, 167-182.
dc.relationSchalk, R., De Ruiter, M., Van Loon, J., Kuijpers, E. & Van Regenmortel, T. (2018). Actively coping with violation: exploring upward dissent patterns in functional, dysfunctional, and deserted psychological contract end states. Frontiers in Psychology, 9, 54.
dc.relationSchein, E. H. (1965). Organizational psychology. Prentice Hall.
dc.relationShore, M. L., Coyle-Shapiro, J. A.-M. & Tetrick, L. E. (2012). Expanding the boundaries and challenging the assumptions of the employee-organization relationship literature. In M. L. Shore, J. A.-M. Coyle-Shapiro & L. E. Tetrick (eds.). The employee-organization relationship. applications for the 21st century (pp. 1-19). Routledge.
dc.relationShore, L., Tetrick, L., Taylor, M., Coyle Shapiro, J., Liden, R., McLean Parks, J., Wolfe Morrison, E., Porter, L., Robinson, S., Roehling, M., Rousseau, D., Schalk, R., Tsui, A. & Van Dyne, L. (2004). The employee-organization relationship: A timely concept in a period of transition. En: G. Ferris & J. Martocchio (eds.). Research in personnel and human resources management (vol. 23, pp. 291-370). Emerald Group Publishing.
dc.relationTomprou, M., Hansen, D. S. & Rousseau, M. D. (2015). The psychological contracts of violation victims: a post-violation model. Journal of Organizational Behavior, 36, 561-581.
dc.relationTurnley, W. H. & Feldman, D. C. (1999). The impact of psychological contract violations on exit, voice, loyalty, and neglect. Human Relations, 52, 895-922.
dc.relationVidyarthi, P. R., Chaudhry, A., Anand, S. & Liden, R. C. (2014). Flexibility i-deals: how much is ideal? Journal of Managerial Psychology, 29, 246-265.
dc.relationZaleska, K. J. & de Menezes, L. M. (2007). Human resources development practices and their association with employee attitudes: Between traditional and new careers. Human Relations, 60, 987-1018.
dc.relationZhao, H. A. O., Wayne, S. J., Glibkowski, B. C. & Bravo, J. (2007). The impact of psychological contract breach on work-related outcomes: a meta-analysis. Personnel Psychology, 60, 647-680.
dc.rightsinfo:eu-repo/semantics/openAccess
dc.rightsAtribución-NoComercial-SinDerivadas 4.0 Internacional (CC BY-NC-ND 4.0)
dc.rightshttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.rightsCopyright, Universidad Católica de Colombia, 2020
dc.sourcehttps://publicaciones.ucatolica.edu.co/catalog/product/view/id/379043/s/gpd-la-vigencia-del-contrato-psicologico-aproximaciones-teoricas-y-empiricas-desde-las-americas-9789585133600/
dc.titleEl largo pasado y la corta historia del contrato psicológico y las relaciones empleado-organización
dc.typeCapítulo - Parte de Libro


Este ítem pertenece a la siguiente institución