A methodology for human factors analysis in office automation systems

dc.creator	Nikov, Alexander
dc.creator	Matarazzo, Giacinto
dc.creator	Orlando, Antonino
dc.date.accessioned	2011-06-14T12:03:55Z
dc.date.accessioned	2019-08-05T18:29:03Z
dc.date.available	2011-06-14T12:03:55Z
dc.date.available	2019-08-05T18:29:03Z
dc.date.created	2011-06-14T12:03:55Z
dc.date.issued	2011-06-14
dc.identifier	http://hdl.handle.net/2139/10117
dc.identifier.uri	http://repositorioslatinoamericanos.uchile.cl/handle/2250/3023248
dc.description.abstract	A methodology for computer-aided human factors analysis in office automation systems (OAS) design and implementation process has been developed. It incorporates a fuzzy knowledge-based evaluation mechanism which is employed to aggregate data measured in scales of different type. The methodology has a high degree of flexibility which allows it to be adjusted to the individual client situation. A case study in public administration for assessing OAS introduction from users' point of view has been carried out. On the basis of the results recommendations on further implementation have been proposed. The advantages, disadvantages, and further developments are discussed
dc.language	en
dc.subject	Fuzzy logic
dc.subject	human factor analysis
dc.subject	methodology
dc.subject	office automation
dc.subject	OAS
dc.title	A methodology for human factors analysis in office automation systems
dc.type	Article