dc.contributorMartins, Roberto Antonio
dc.contributorhttp://lattes.cnpq.br/3518820028045730
dc.contributorhttp://lattes.cnpq.br/1917759961360095
dc.creatorBassan, Heder
dc.date.accessioned2016-09-26T20:37:01Z
dc.date.available2016-09-26T20:37:01Z
dc.date.created2016-09-26T20:37:01Z
dc.date.issued2016-02-29
dc.identifierBASSAN, Heder. Gestão pela qualidade total e desempenho financeiro : um estudo da geração de riqueza ao acionista em empresas vencedoras de prêmios nacionais da qualidade do continente americano. 2016. Tese (Doutorado em Engenharia de Produção) – Universidade Federal de São Carlos, São Carlos, 2016. Disponível em: https://repositorio.ufscar.br/handle/ufscar/7455.
dc.identifierhttps://repositorio.ufscar.br/handle/ufscar/7455
dc.description.abstractMany authors of total quality management suggest a positive relationship between the implementation of Total Quality Management and financial performance of companies. However, empirical studies have produced mixed results due to methodological limitations of data analysis and performance indicators used. In this sense, this thesis aims to analyze the shareholder value creation using value financial indicators of winning companies of national quality awards in the Americas and to compare them to companies operating in the same economic sector. The use shareholder value performance indicators and winning companies of national awards quality seven Western Hemisphere countries is a differential of this thesis in relation to other studies. The financial data was collected from the Economática system database in specialized sites on the disclosure of financial statements and own sites of the winning companies of this research study object. The time period of analysis is ten years. The hypotheses about the companies performance on creating shareholder value were tested applying MANOVA and Factorial Analysis. The results point out the quality award winning companies has created more value to their shareholders than the other companies operating on the same economic sector.
dc.languagepor
dc.publisherUniversidade Federal de São Carlos
dc.publisherUFSCar
dc.publisherPrograma de Pós-Graduação em Engenharia de Produção - PPGEP
dc.publisherCâmpus São Carlos
dc.rightsAcesso aberto
dc.subjectGestão pela qualidade total
dc.subjectPrêmio nacional da qualidade
dc.subjectDesempenho financeiro
dc.subjectGeração de riqueza para o acionista
dc.subjectTotal quality management
dc.subjectNational quality award
dc.subjectFinancial performance
dc.subjectGenerating wealth for shareholders
dc.titleGestão pela qualidade total e desempenho financeiro : um estudo da geração de riqueza ao acionista em empresas vencedoras de prêmios nacionais da qualidade do continente americano
dc.typeTesis


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