A gerência nas Unidades de Saúde da Família: o olhar dos profissionais

Abstract

This study aims to investigate the organization of the management process in the Family Health Units (FHU) in São Carlos, São Paulo, in the perspective of physicians, nurses and dentists of five Family Health Group (FHG). The study type was exploratory with a qualitative character. It was based on the interview form designated as subject-centered, which is based on the possibility of exploration of issues defined in advance by the researcher of the project. The study is based on reports about the management process experienced by these professionals taking as analytical categories: the Labour Process, the Care Process and the Continuous Education Process. In order to analyse the data, the Content Analysis based on the thematic modality proposed by Bardin (1977) was considered. It was verified that the management was recognized by professionals as an important tool for the consummation of the practices of FHU in the municipality studied, however, it was little developed and its effective implementation has shown itself as a great challenge to the responsible managers. It was identified, in the studied FHU, a management style highly centered on the nursing professionals, what makes necessary a change on the way through the professionaIs of the FHG see their managerial practices and that professionals responsible by the management be stimulated to think in methodologies, knowledge and practices capable of make the management currently employed closer to that proposed by the FHT.