Proposta de um modelo de referência para a configuração de um sistema de picking

Abstract

The picking activity, one of the warehousing activities, produces representative costs in the warehousing. These costs could reach up to 75% of the total warehousing costs (COYLE2 et al., 1996 apud PETERSEN; AASE, 2004). Considering the scientific publications studied (Periódicos da Capes portal), it was not returned articles that had a managerial picking model approach, as proposed in this dissertation. The model was developed based on the bibliographic research method, in order to keep the scientific approach of the study. The model was presented in process and activities and it was considered the Logistics and SCM (Supply Chain Management) premises of time, quality and cost. It was also presented a matrix in order to point out the main decisions to be taken in the model, considering four scenarios of SKU s quantity and variety (high quantity and low variety, high quantity and high variety, low quantity and high variety and low quantity and low variety). The main result of this research was the proposal of a method with a managerial approach never studied before.