dc.contributorFGV
dc.creatorBisseling, Daan
dc.creatorSobral, Filipe
dc.date.accessioned2018-05-10T13:36:01Z
dc.date.accessioned2019-05-22T14:18:08Z
dc.date.available2018-05-10T13:36:01Z
dc.date.available2019-05-22T14:18:08Z
dc.date.created2018-05-10T13:36:01Z
dc.date.issued2011
dc.identifier1362-0436 / 1758-6003
dc.identifierhttp://hdl.handle.net/10438/23215
dc.identifier10.1108/10444061111126684
dc.identifier000290592900004
dc.identifierSobral, Filipe/0000-0002-9900-9464
dc.identifierSobral, Filipe/A-5720-2016
dc.identifier.urihttp://repositorioslatinoamericanos.uchile.cl/handle/2250/2692474
dc.description.abstractPurpose - The purpose of this study is to examine and compare the effects of emotional and task conflict on team performance and member satisfaction in two distinct cultures, Brazil and The Netherlands. Design/methodology/approach - A survey with 366 team members and interviews with 20 team managers were conducted. To analyse data and test the proposed hypotheses, hierarchical regression analyses were used. Findings - Findings suggest that cultural differences between these two countries not only influence the way intragroup conflict is experienced, but also its impact on members' satisfaction and group performance. In Brazil, emotional and task conflict were both negatively associated with individuals' satisfaction and perceived team performance, while in The Netherlands no significant relationships were found between both types of conflict and team performance. Research limitations/implications - Several limitations of this research must be recognized: the. use of self-report measures that may have some inherent social desirability bias; and the use of linear regressions to test relationships that may be non-linear. Practical implications - This paper shows that managers need to focus on differentiating emotional and task conflict and find ways to seize the potential of task-related conflicts. Originality/value - The paper sheds light on how. culture influences intragroup conflict and its impact on team outcomes, enlightening the role of cultural context in conflict research.
dc.languageeng
dc.publisherEmerald Group Publishing Limited
dc.relationInternational journal of conflict management
dc.rightsrestrictedAccess
dc.sourceWeb of Science
dc.subjectConflict
dc.subjectCulture
dc.subjectJob satisfaction
dc.subjectPerformance management
dc.subjectBrazil
dc.subjectThe Netherlands
dc.subjectTop management teams
dc.subjectDecision-making
dc.titleA cross-cultural comparison of intragroup conflict in The Netherlands and Brazil
dc.typeArticle (Journal/Review)


Este ítem pertenece a la siguiente institución