Analytic network process and balanced scorecard applied to the performance evaluation of public health systems

dc.contributorUniversidade Estadual Paulista (Unesp)
dc.date.accessioned2018-12-11T17:25:32Z
dc.date.available2018-12-11T17:25:32Z
dc.date.created2018-12-11T17:25:32Z
dc.date.issued2015-01-01
dc.identifierPesquisa Operacional, v. 35, n. 2, p. 353-361, 2015.
dc.identifier1678-5142
dc.identifier0101-7438
dc.identifierhttp://hdl.handle.net/11449/177448
dc.identifier10.1590/0101-7438.2015.035.02.0353
dc.identifierS0101-74382015000200353
dc.identifier2-s2.0-84938537759
dc.identifierS0101-74382015000200353.pdf
dc.description.abstractThe performance of public health systems is an issue of great concern. After all, to assure people’s quality of life, public health systems need different kinds of resources. Balanced Scorecard provides a multi-dimensional evaluation framework. This paper presents the application of the Analytic Network Process and Balanced Scorecard in the performance evaluation of a public health system in a typical medium-sized Southeastern town in Brazil.
dc.languageeng
dc.relationPesquisa Operacional
dc.relation0,365
dc.rightsAcesso aberto
dc.sourceScopus
dc.subjectAnalytic network process
dc.subjectBalanced scorecard
dc.subjectPerformance evaluation
dc.subjectPublic health systems
dc.titleAnalytic network process and balanced scorecard applied to the performance evaluation of public health systems
dc.typeArtículos de revistas


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