Case-resolving capacity of dental care of the unified health system: The perception of users in a city in the state of São Paulo, Brazil
Resolutividade do serviço odontológico no sistema único de saúde: A percepção de usuários de um município paulista, Brasil
dc.contributor | Universidade Estadual Paulista (Unesp) | |
dc.date.accessioned | 2018-12-11T17:20:05Z | |
dc.date.available | 2018-12-11T17:20:05Z | |
dc.date.created | 2018-12-11T17:20:05Z | |
dc.date.issued | 2018-05-01 | |
dc.identifier | Ciencia e Saude Coletiva, v. 23, n. 5, p. 1657-1666, 2018. | |
dc.identifier | 1678-4561 | |
dc.identifier | 1413-8123 | |
dc.identifier | http://hdl.handle.net/11449/176313 | |
dc.identifier | 10.1590/1413-81232018235.17902016 | |
dc.identifier | S1413-81232018000501657 | |
dc.identifier | 2-s2.0-85046801771 | |
dc.identifier | S1413-81232018000501657.pdf | |
dc.identifier | 9807879196081999 | |
dc.identifier | 4419158525709686 | |
dc.identifier | 0000-0001-5069-8812 | |
dc.description.abstract | The aim of this study was to learn about the users’ perceptions concerning the case-resolving capacity of dental care in the Unified Health System and to analyze the associations between solving capacity and both sociodemographic characteristics and access to the service. This was a cross-sectional study with a quantitative approach, in which 461 users responded to individual interviews. The outcome variable was the case-resolving capacity of dental care, obtained through the question: “In your opinion, is the dentist of this health center managing to solve all your oral health problems (Yes/No)”. Independent variables were grouped into the following: sociodemographic and related to the access to the service. Most participants reported that their oral health problems were being solved. By using the Poisson regression, the lack of case-resolving capacity was found to be associated to the patients’ not considering the dental surgeon’s working hours convenient; to the long time they had to wait to get an appointment in the health center; and to the long time they had to wait in the waiting room. The results showed the positive view that users have about the case-resolving capacity of public dental care, and the relationship between access to the service and the said solving capacity. | |
dc.language | eng | |
dc.relation | Ciencia e Saude Coletiva | |
dc.relation | 0,566 | |
dc.rights | Acesso aberto | |
dc.source | Scopus | |
dc.subject | Dental care | |
dc.subject | Effectiveness | |
dc.subject | Health services accessibility | |
dc.subject | Unified health system | |
dc.title | Case-resolving capacity of dental care of the unified health system: The perception of users in a city in the state of São Paulo, Brazil | |
dc.title | Resolutividade do serviço odontológico no sistema único de saúde: A percepção de usuários de um município paulista, Brasil | |
dc.type | Artículos de revistas |