dc.creator | Pereira, João Porto de Albuquerque | |
dc.creator | Christ, Marcel | |
dc.date.accessioned | 2016-09-30T13:59:41Z | |
dc.date.accessioned | 2018-07-04T17:09:47Z | |
dc.date.available | 2016-09-30T13:59:41Z | |
dc.date.available | 2018-07-04T17:09:47Z | |
dc.date.created | 2016-09-30T13:59:41Z | |
dc.date.issued | 2015-09 | |
dc.identifier | Journal of Strategic Information Systems,Amsterdam : Elsevier,v. 24, n. 3, p. 189-202, Set. 2015 | |
dc.identifier | 0963-8687 | |
dc.identifier | http://www.producao.usp.br/handle/BDPI/50925 | |
dc.identifier | 10.1016/j.jsis.2015.08.003 | |
dc.identifier | http://dx.doi.org/10.1016/j.jsis.2015.08.003 | |
dc.identifier.uri | http://repositorioslatinoamericanos.uchile.cl/handle/2250/1645505 | |
dc.description.abstract | Business process modelling has contradictory effects on flexibility: on the one hand, recent
approaches to process modelling in organisations have been used to pursue flexibility as a
strategic goal. On the other hand, the display of organisational practices in models and
adherence to these models might reduce the degree of organisational flexibility. In order
to shed new light on this paradox, this article adopts a sociomaterial analytical approach
based on the Actor-Network Theory to develop a multidimensional understanding of flexibility
as a relational effect of sociomaterial networks. A case study, carried out of a process
modelling project within a large aircraft maintenance corporation, shows that the influence
of process modelling on flexibility is not confined to the elements explicitly modelled
in the diagrams (‘what’), but also span informal aspects of work practices (‘how’) and the
extent of accountability in the organisation (‘who’). Therefore, the relative degree of flexibility
that emerges from process modelling should be analysed along each dimension produced
within the sociomaterial networks of the organisation. | |
dc.language | eng | |
dc.publisher | Elsevier | |
dc.publisher | Amsterdam | |
dc.relation | Journal of Strategic Information Systems | |
dc.rights | Copyright Elsevier B.V. | |
dc.rights | restrictedAccess | |
dc.subject | Business process modelling | |
dc.subject | Sociomateriality | |
dc.subject | Business process management | |
dc.subject | Organisational change | |
dc.subject | Flexibility | |
dc.subject | Actor-network theory | |
dc.title | The tension between business process modelling and flexibility: revealing multiple dimensions with a sociomaterial approach | |
dc.type | Artículos de revistas | |