Artículos de revistas
[perception Of The Users, Health Professionals And Managers Of The Assistance Model Of The Regional Ophthalmologic Hospital Of Divinolândia--sp].
Registro en:
Arquivos Brasileiros De Oftalmologia. v. 73, n. 3, p. 276-81
1678-2925
20730287
Autor
Machado, Maria Cecília
Medina, Flávio Mac Cord
Kara-José, Newton
Institución
Resumen
This study aimed to evaluate the assistance quality through the perception of the users and municipal health managers (mayors, health secretaries and screening team). A transversal and descriptive study was carried out. The sample was comprised by 359 users and 48 managers. Medical assistance was considered excellent by 79.6% of the users, 93.7% of the managers, 87.5% of the health secretaries and 100% of the screening team. Reception received a great evaluation by 73.8% of the users and 93.8% of the selectors. The assistance model used at the Ophthalmologic Clinic of Divinolândia obtained a high level of satisfaction pleasing both users and managers. 73 276-81