Accessibility and interoperability in e-government systems: outlining an inclusive development process

dc.creatorBonacin, R
dc.creatorMelo, AM
dc.creatorSimoni, CAC
dc.creatorBaranauskas, MCC
dc.date2010
dc.dateMAR
dc.date2014-07-30T13:43:21Z
dc.date2015-11-26T17:46:35Z
dc.date2014-07-30T13:43:21Z
dc.date2015-11-26T17:46:35Z
dc.date.accessioned2018-03-29T00:29:07Z
dc.date.available2018-03-29T00:29:07Z
dc.identifierUniversal Access In The Information Society. Springer Heidelberg, v. 9, n. 1, n. 17, n. 33, 2010.
dc.identifier1615-5289
dc.identifierWOS:000289362000002
dc.identifier10.1007/s10209-009-0157-0
dc.identifierhttp://www.repositorio.unicamp.br/jspui/handle/REPOSIP/54063
dc.identifierhttp://repositorio.unicamp.br/jspui/handle/REPOSIP/54063
dc.identifier.urihttp://repositorioslatinoamericanos.uchile.cl/handle/2250/1288531
dc.descriptionConselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)
dc.descriptionFundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)
dc.descriptionThe multidisciplinary nature of e-government demands a research agenda that includes issues related to social inclusion, universal accessibility, interoperability, privacy, security, and citizen participation, to name a few. Understanding the underlying cultural context, the involvement of citizens in the proposal and evaluation of services, and the promotion of quality in use are aspects that need special consideration in the development of systems to support government. This paper provides an outline for a process model for promoting the identification and specification of accessible e-government services with the participation of the interested parties. A socially shared perspective is adopted toward the comprehension of the involved problems and the elaboration of potential solutions. The proposed model is a result of practice in the domain, using organizational semiotics artifacts to stimulate participation and discussion.
dc.description9
dc.description1
dc.description17
dc.description33
dc.descriptionConselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)
dc.descriptionFundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)
dc.descriptionConselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)
dc.descriptionFundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)
dc.descriptionCNPq [476381/2004-5, 140719/2003-2]
dc.descriptionFAPESP [2007/54564-1]
dc.languageen
dc.publisherSpringer Heidelberg
dc.publisherHeidelberg
dc.publisherAlemanha
dc.relationUniversal Access In The Information Society
dc.relationUnivers. Access Inf. Soc.
dc.rightsfechado
dc.rightshttp://www.springer.com/open+access/authors+rights?SGWID=0-176704-12-683201-0
dc.sourceWeb of Science
dc.subjecte-Government
dc.subjectAccessibility
dc.subjectInteroperability
dc.subjectOrganizational semiotics
dc.subjectParticipatory design
dc.subjectProcess model
dc.subjectDesign
dc.subjectSigns
dc.titleAccessibility and interoperability in e-government systems: outlining an inclusive development process
dc.typeArtículos de revistas


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