Buscar
Mostrando ítems 1-10 de 5620
Marketing relacional, un estudio sobre customer engagement, customer experience y customer success
(Universidad del Azuay, 2021)
The role of customer interactions towards customer satisfaction in theme parks experience
(Universidad del Zulia, 2019)
Students’ perception on customer experience: a comparative study
(Springer, 2020)
Customer Experience Management as a key factor for customer satisfaction & business growth
(2020-10-08)
Por su novedad, son muy pocos los estudios que mencionan al CEM como factor potencial para una mejor satisfacción del cliente y especialmente para el crecimiento del negocio.
El objetivo de esta tesis es ofrecer una ...
The role of customer experience in the omnichannel strategy during the purchasing proces
(Associacao Iberica de Sistemas e Tecnologias de Informacao, 2020-09-01)
Nowadays, a hyper-connected consumer is not satisfied with using only one channel of everything the brand offers, but rather looks for the diversity of options to make their purchase. This research seeks to analyze how the ...
Dimensiones del omnichannel customer experience y su relación con el engagement en centros comerciales.Dimensions of the omnichannel customer experience and its relationship with engagement in shopping malls.
(Universidad Peruana de Ciencias Aplicadas (UPC)PE, 2022)
Customer Integration in Service Innovation: An Exploratory Study
(Universidad Alberto Hurtado. Facultad de Economía y Negocios, 2014)