When people use the Internet to obtain travel information, they do research about the trip on the Internet, and read and generate content and reviews. Such user-generated content (UGC) can empower the traveler by ...

Sentence Boundary Detection (SBD) is a very important prerequisite for proper sentence analysis in different Natural Language Processing tasks. During the last years, many SBD methods have been used in the transcriptions ...

The consumer purchase decision process goes through a multiplicity of channels, the customer migrates from one channel to the other without barriers and expects the same way that companies enable a continuous and uninterrupted ...

This thesis was written as part of a Double-Degree Masters program in Management, with focus in Marketing. Aligned with the nature of the degree, this study aims to be a useful tool for managers and marketers, which conduct ...

Nowadays, community Question-Answering (cQA) sites are massive repositories for user-generated content, where members prompt questions expecting satisfactory answers from other members. However, in this dynamic, there is ...