This article describes a business game used as a method to teach Business Excellence and Total Quality Management in an undergraduate course. The Business Excellence Model, disseminated by the Brazilian Quality Foundation, ...

The goal of this qualitative study was to develop a model that demonstrates how a certification of teaching excellence programme intends to produce its desired effects. This so-alled 'programme theory' reflects the opinions ...

The use of spreadsheet softwares is not widespread in Chemical Education in Brazil as a computational education tool. By its turn the Qualitative Analytical Chemistry is considered a discipline with classical and non-flexible ...

This booklet contains welcome message from Conference officials; the conference programme; profiles of feature and keynote speakers, and panellists; and abstracts of papers and panels.