Service-Oriented Computing promotes building applications by consuming and reusing Web Services. However, the selection of adequate Web Services given a client application is still a major challenge. The effort of assessing ...

The Service-Oriented Architecture (SOA) approach to building systems of application and middleware components promotes the use of reusable services with a core focus of service interactions, obligations, and context. ...

In this article, we propose an analytical tool, named the Workload Profile Diagnosis (WPD) method, to evaluate the performance and quality of incident management (IM) systems in information technology (IT) service factories. ...

In a previous paper Crasso et al. (IC-CrassoRZC2010), we have shown that effectively discovering Web services is subject to avoiding a number of common design errors in publishers´ Web Service Description Language (WSDL) ...

Previous research of our own [34] has shown that by avoiding certain bad specification practices, or WSDL anti-patterns, contract-first Web Service descriptions expressed in WSDL can be greatly improved in terms of ...

Background: Women living in indigenous communities in Peru currently experience extremely high rates of intimate partner violence (IPV). Over the past 10 years, there has been a large multi-sectoral initiative to establish ...

In public transit systems with high demand levels, the use of express bus services that serve only a subset of stops along certain routes appears to be a promising alternative given the benefits that they offer to both ...

Many theories and concepts that were initially developed for manufacturing operations have also been applied to operations and processes that are primarily meant for the rendering of services. Despite this evident ...

In the last years, Web Service composition has undoubtedly become the most promising way to integrate business-to-business applications. However, the industry and the academia often disagree on materializing current ...