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(2016-01-01)
All organizations depends of their clients and the knowledge about them, for this reason is important to know what is the customer profile to satisfy their necessities and develope the costumer loyality.
To attend the ...
La importancia de la satisfacción del cliente interno caso “casa andina Premium” – 2017
(2017-12-27)
El presente trabajo persigue un objetivo general el cual es medir la satisfacción del cliente interno en el área de recepción para que pueda servir de herramienta a los directivos para implementar prácticas de mejora. Los ...
Modelagem para a mensuração de desempenho com base na satisfação de clientes da Brasilata S/A
(Universidade Federal de Santa MariaBREngenharia de ProduçãoUFSMPrograma de Pós-Graduação em Engenharia de Produção, 2015-03-13)
The models of performance measurement help in decision-making, reflecting the organization's strategy into a set of measures which are capable of performing the measurement of its performance. In this scenario, the present ...
Customer satisfaction in two music initiation schools for children in the face of the pandemic effectLa satisfacción del cliente en dos escuelas de iniciación musical infantil ante el efecto pandemiaSatisfaction des clients dans deux écoles d'initiation musicale pour enfants face à l'effet pandémie
(Universidad Central de Venezuela, 2022)
A satisfação dos associados de uma cooperativa de crédito do sudoeste do Paraná
(Universidade Tecnológica Federal do ParanáPato BrancoBrasilGestão Contábil e FinanceiraUTFPR, 2020-03-07)
This work aimed to analyze the satisfaction of members of a credit union. A questionnaire was applied to 50 members of the cooperative located in southwest Paraná. The research has a qualitative and quantitative nature, ...