It is not unusual that the documentation of business process models is ambiguous, incomplete or non-existent. One reason for this is the lack of a standard for building BPMN models despite the diffusion of good modeling ...

It is not unusual that the documentation of business process models is ambiguous, incomplete or non-existent. One reason for this is the lack of a standard for building BPMN models despite the diffusion of good modeling ...

With the current globalized and increasingly competitive organizational scenario, organizations increasingly need strategies to survive in the midst of excessive competition. In order to optimize efforts and resources, the ...

The business world has changed the way how people think and act on products and services. In this context, the most recent amendment of the scenarios of retail operations has been the use of technology in sales and ...

The business world has changed the way how people think and act on products and services. In this context, the most recent amendment of the scenarios of retail operations has been the use of technology in sales and ...

With the current globalized and increasingly competitive organizational scenario, organizations increasingly need strategies to survive in the midst of excessive competition. In order to optimize efforts and resources, the ...

This article describes a business game used as a method to teach Business Excellence and Total Quality Management in an undergraduate course. The Business Excellence Model, disseminated by the Brazilian Quality Foundation, ...