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Synergies between critical success factors of Lean Six Sigma and public values
(2017-10-05)
The purpose of this paper is to identify synergies between the relevant critical success factors (CSFs) of Lean Six Sigma (LSS) and the public values (PVs) introduced into public service management. Firstly, the approach ...
Public service corporate culture development: main problems and trends
(Universidad del Zulia, 2020)
Perícia criminal: uma abordagem de serviços
(Universidade Federal de São CarlosBRUFSCarPrograma de Pós-Graduação em Engenharia de Produção - PPGEP, 2010-11-12)
Value creation for society and gains in efficiency, efficacy and effectiveness has been reason of concerning in public sector. Based on a broad literature about service operations management, service value and public service ...
International Experience of Legal Service Relations in the National Security Sphere: Issues of Implementation in Ukraine
(Universidad del Zulia, 2020)
Integrating public service motivation and self-determination theory a framework
(Elsevier Science Inc, 2016)
Purpose - The purpose of this paper is to present a framework integrating theoretical insights, empirical research and practical advice emerging from public service motivation (PSM) and self-determination theory (SDT). It ...
Outcomes-based contracts and the hidden turn to public value management
(2023)
Despite long-standing criticisms of the paradigm, New Public Management (NPM) retains a strong influence over organizationsin public administration. Social Impact Bonds (SIB) are anoutcomes-orientedinvestment entity which ...
Service industries and service economy
(1996-12-01)
The study analyses the role of services in modern and less-developed economies. It shows the different meanings of the value, definition and classification of service activities found in economic literature. It discusses ...
Dimensionando o valor público: proposta de indicadores de desempenho para um centro acadêmico de uma universidade pública através do Public Value Scorecard
(Universidade Federal do Rio Grande do NorteBrasilUFRNCERES - Especialização em Administração Pública, 2018)
A taxonomy for planning and designing smart mobility services
(Elsevier Ltd, 2018-01-03)
The development of smart mobility initiatives requires specialized and contextualized policies addressing the needs and interests of many stakeholders involved. Since the development of such policies is challenging, there ...
A terceirização do serviço público: da legislação à prática
(Universidade Federal de Santa MariaBrasilUFSMCentro de Ciências Sociais e Humanas, 2015-12-19)
The Constitution of the Republic, to discuss the form of service in the Public Administration, determines the principles to be followed by public agencies, as well as the public services outsourcing possibilities, leaving ...