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Co-creating Service-Dominant Business Artifacts with Action Design Research: Towards Ambidextrous Business Process Management
(Instituto de Informática - Universidade Federal do Rio Grande do Sul, 2021)
Business model dynamics: a case survey
(Universidad de Talca, 2009)
Service design with applications to health care institutions
(Business Expert Press, 2017)
This work presents an innovative approach to business design, known as Business Engineering, and its application to service offerings design in general and health services in particular. Such an approach is characterized ...
A heuristic-based approach to improve the quality of BPMN business process models
(Ieee, 2017-01-01)
It is not unusual that the documentation of business process models is ambiguous, incomplete or non-existent. One reason for this is the lack of a standard for building BPMN models despite the diffusion of good modeling ...
Introducción al E-Business
(2017-01-01)
E-business is a new way of carrying out an entire business process, through the Information and Communication Technologies in a way that improves business processes optimizing internal and external management.
Business engineering and service design. Vol. I
(Business Expert Press, 2016)
This work presents an innovative approach to business design, known as
Business Engineering, and its application to service offerings design in
general. Such an approach is characterized by:
• Integrating many ...
Better together: How multinationals come together with business groups in times of economic and political transitions
(John Wiley & Sons, Inc., 2018)
This article studies two interrelated questions. First, why did business groups in emerging markets thrive and prevail after pro‐market reforms were implemented in their countries? And, second, what type of adaptation ...
San Andrés
(Servicio Nacional de Aprendizaje (SENA), 2014)