Service Level Agreements (SLAs) specify the strict terms under which cloud services must be provided. The assessment of the quality of services being provided is critical for both clients and service providers. In this ...

The purpose of this paper is to discuss the operations strategy in a health care company located in São Paulo State: it s content, associate with established competitive priorities, and the changes in the structural and ...

Integrated health services are characterized by a high degree of collaboration and communication among health professionals, as well as a merge of political, administrative, and technical actions, which can allow the sharing ...

Nowadays, medical certificates are very important for many users as they want to avail health benefits like tax purposes, insurance claims, legal procedures, and many more. Generating, issuing, and maintaining medical ...

BackgroundThis study aims to assess preferences and values for priority setting in healthcare in Chile through an original and innovative survey method. Based on the answers from a previous survey that look into the barriers ...

Background: Continuous improvement, quality of care, and patient satisfaction demand the implementation of coordinated actions from all the healthcare personnel. They also require collaboration, management skills and ...