Running user tests for groupware requires tracking the progress of multiple users performing co-dependent tasks, while facilitating and observing their coordinated actions. This requirement negatively impacts the main ...

The objective of this chapter was to identify a set of contextual issues in groupware applications used by educational support groups. The analysis was performed through a Needfindings study where 20 active members of three ...

The use of Digital Information and Communication Technologies (TDIC) in the educational area points out new alternatives for learning, extending education beyond the face-to-face environment. The present study is based ...

Collaborative systems are increasingly popular, however, their evaluation remains a complex task. Its complexity is increased by the difficulty to define what to evaluate, and consequently which method would be best suited ...