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The Customer’s Realization of the Service quality provided by life insurance companies in Baghdad
(Universidad del Zulia, 2019)
Service Quality and Customers preference of Cellular Mobile Service Providers
(Universidad Alberto Hurtado. Facultad de Economía y Negocios, 2011)
Factors influencing customer satisfaction with water service quality in Chile
(2021)
Consumers satisfaction with water and service quality are not always in line with monitored water and service quality compliance. Reducing the difference between perceptions and realities requires understanding how perceptions ...
Analysis of quality in Brazilian e-commerce (B2C)
(Springer-verlag Berlin, 2010-12-14)
The business world has changed the way how people think and act on products and services. In this context, the most recent amendment of the scenarios of retail operations has been the use of technology in sales and ...
Analysis of quality in Brazilian e-commerce (B2C)
(Springer-verlag Berlin, 2010-12-14)
The business world has changed the way how people think and act on products and services. In this context, the most recent amendment of the scenarios of retail operations has been the use of technology in sales and ...
CRM as a tool for customer service in the organization
(Universidad Nacional de Misiones. Facultad de Ciencias Económicas. Programa de Posgrado en Administración, 2012-12-20)
The service is the fundamental experience that takes place in the contact between the organization and the customer. From the adequately perform of this relationship depends re- tention or loss of a customer. Therefore, ...
Analysis of quality in Brazilian e-commerce (B2C)
(Springer-verlag Berlin, 2014)
Como agregar valor ao produto e satisfazer o cliente na prestação de serviço de móveis planejados
(Universidade Tecnológica Federal do ParanáCuritibaDepartamento Acadêmico de Construção Civil, 2013-07-06)
The interest on the subject and related themes of how to add value to products and increase customer satisfaction service on customized furniture market service is based on sector growth and emergence of new brands and ...
Qualidade no atendimento ao cliente: uma estratégia competitiva
(Universidade Tecnológica Federal do ParanáPato BrancoBrasilDepartamento Acadêmico de AdministraçãoEspecialização em Gestão Pública: Modalidade Ensino à DistânciaUTFPR, 2014-05-16)
This work is inspired by the quality of customer service, through the analysis of quality in as key tool in attracting and maintaining customers and, as good treatment translates into competitive advantage to organizations. ...
El Customer Experience con relación al Customer Satisfaction en el E-Service quality del Online Food Delivery para el Customer Loyalty
(Universidad Peruana de Ciencias Aplicadas (UPC)PE, 2021-07-08)
El presente paper se realiza dentro de un contexto donde se sitúa una pandemia mundial debido al virus Covid-19. A partir de ello, diversas empresas han modificado sus procesos de atención, tal es el caso de los restaurantes, ...