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The role of customer interactions towards customer satisfaction in theme parks experience
(Universidad del Zulia, 2019)
The effect of customer satisfaction on customer loyalty in the motor industry
(Universidad del Zulia, 2019)
The influence of transformational and authentic leadership on the satisfaction of hotel customers in the Canary Islands
Leadership provides a strategy to deal with intense competition and high customer expectations in the hotel industry. This paper analyses the ability of managers’ transformational and authentic leadership to predict customer ...
Evaluation of the Importance of Attributes in Customer Satisfaction with Supermarkets in the Mid-Valley Region of the Itajai - SC
(FUND ESCOLA COMERCIO ALVARES PENTEADO-FECAP, 2008)
In a dynamic atmosphere of competitiveness, customer satisfaction is a key factor in the long term success of a business relationship. From this perspective, the objective of the article was to evaluate the importance of ...
Effect of Corporate Social Responsibility on Consumer Satisfaction and Consumer Loyalty of Private Banking Companies in Peru
(MDPICH, 2022-07-25)
"This study aimed to determine the effect of corporate social responsibility (CSR) on
consumer satisfaction and loyalty in the Peruvian private banking sector. A total of 390 bank
consumers fulfilled an online survey. ...
Effect of Corporate Social Responsibility on Consumer Satisfaction and Consumer Loyalty of Private Banking Companies in Peru
(MDPICH, 2022-07-25)
"This study aimed to determine the effect of corporate social responsibility (CSR) on
consumer satisfaction and loyalty in the Peruvian private banking sector. A total of 390 bank
consumers fulfilled an online survey. ...
The effect of intellectual capital on job satisfaction of bank employees
(Universidad del Zulia, 2019)