With today's globalized and increasingly competitive organizational landscape, organizations need strategy to survive in the midst of excessive competition. In order to save efforts and resources, companies have started ...

Organizations produce and consume data and information daily in their business processes. Data is produced, fed, consulted, analyzed, and transformed throughout the activities and operations, and is an essential source of ...

Organizations produce and consume data and information daily in their business processes. Data is produced, fed, consulted, analyzed, and transformed throughout the activities and operations, and is an essential source of ...

El presente trabajo final de carrera tiene como objetivo desarrollar un sistema de información de administración de cuentas de clientes utilizando la metodología Business Process Management.

Purpose – The purpose of this paper is to create a conceptual proposal that considers the relevant aspects to guide the promotion and evolution of corporate sustainability performance measurement systems (SPMSs) from a ...

Capitalization and reuse of expert knowledge are very important for the survival of an enterprise. This paper presents a collaborative approach that utilizes domain ontology and agents. Thanks to our knowledge formalizing ...

This work presents an innovative approach to business design, known as Business Engineering, and its application to service offerings design in general and health services in particular. Such an approach is characterized ...