This document outlines all steps necessary and research for the creation and implementation of a new business rule for the service to users of computing resources of Renault in Brazil. In the business rule of Renault do ...

This paper presents an analysis of service center 156 as a management tool in Municipal Postures Division at São José dos Campos. The 156 is now a instrument offered by the city to establishing a direct channel with the ...

This paper presents a proposal based on the system of emergency service of the Military Police of São Paulo in the Metropolitan Region of Paraíba Valley and North Coast Paulista, about the possibility of regionalization ...

Nowadays, due the competition in different business fields, it becomes increasingly relevant that organizations adapt themselves to their customer’s demands. The availability of services in self-services channels is, ...

Nowadays, due the competition in different business fields, it becomes increasingly relevant that organizations adapt themselves to their customer’s demands. The availability of services in self-services channels is, ...