Buscar
Mostrando ítems 51-60 de 38314
Total quality management in the UK financial services: some findings from a survey in the Northeast of England
(Carfax Publishing, 2000-01)
The impact of 'quality initiatives' in the UK financial service sector has been the focus of many recent articles. (Cowling and Newman, 1995 and Wilkinson et al., 1995) There is some evidence that companies are adopting ...
Analysis of quality in Brazilian e-commerce (B2C)
(Springer-verlag Berlin, 2010-12-14)
The business world has changed the way how people think and act on products and services. In this context, the most recent amendment of the scenarios of retail operations has been the use of technology in sales and ...
Analysis of quality in Brazilian e-commerce (B2C)
(Springer-verlag Berlin, 2010-12-14)
The business world has changed the way how people think and act on products and services. In this context, the most recent amendment of the scenarios of retail operations has been the use of technology in sales and ...
An evaluation of the quality of services provided in leader training centers using the SERVQUAL scale and the 5 GAPS mode
(Universidad Nacional de Misiones. Facultad de Ciencias Económicas. Programa de Posgrado en Administración, 2021-11-17)
The present work has as objective to evaluate the quality of the services provided, in two leader training centers (LTCs) in Santa María city - RS-Brazil, centering the research in the identification of the attributes and ...
PERCEPTIONS OF QUALITY AND EXPECTATIONS OF HOTEL SERVICES
(FGV EAESP, 2012)
Adaptation mechanisms and service quality dimensions in dynamic and turbulent environments: empirical results
(IOS Press BV, 2021)
Organizations internally seek to develop adaptation and resilience processes or adaptation mechanisms to cope with drastic changes in the environment in order to survive. The changes in the environment affect the perception ...
Monitoring cloud services through models at runtime: a case in an ambient assisted living environment
(2022)
Ambient Assisted Living (AAL) has become an important domain that provides software systems and services to support and improve people’s daily quality of life. Yet, it has not achieved large market penetration. Existing ...
Environmental Protection Through Environmental Services PaymentsENVIRONMENTAL PROTECTION THROUGH ENVIRONMENTAL SERVICES PAYMENTS
(Universidade Federal de Santa Maria, 2017)
Normas ISO en Investigación de Mercados
(2017-09-01)
ISO is a topic that is used to refer to a set of established international standards for quality systems. These standards can be applied practically in any company, from product manufacturers, to service providers.
A framework for monitoring and runtime recovery of web service-based applications
(Insticc-inst Syst Technologies Information Control & Communication, 2014)