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Ubiquitous client side customization of Web applications
(IEEE, 2011)
JavaScript has empowered users of Web applications. Using tools like Greasemonkey they can customize the application according to their specific needs through the injection of user scripts. The implementation approach, ...
A internet, o comportamento do consumidor e as práticas de marketing
(2005-11-24)
In the current competitive landscape, where the Internet plays a significant role in the customer-enterprise relationship, marketing professionals and academicals face the challenge of understanding the major changes and ...
Customer intimacy strategy in B2B technology businesses in Colombia
(2015-10-28)
The main objective of this Thesis is to analyze Customer Intimacy Strategy in B2B technology businesses in Colombia and the variables that have a direct relationship with it like perception, trust and networking. And how ...
How does customer perception of salespeople influence the relationship? A study in an emerging economy
(ElsevierGB, 2020)
Sales and sales force management is a complex activity that largely determines a company's commercial success. Customer perception of the salespeople in terms of expertise, trust, interaction, and risk can drive the ...
¿Qué hace que un proyecto de “Business intelligence” sea exitoso?
(Universidad EAFITMaestría en Administración - MBAEscuela de Administración. Departamento de Organización y Gerencia, 2006)
According with this research 53% percent of companies have had Successful Business Intelligence Solutions, each ones have contributed to create better strategies, tactics and decisions -- The hypothesis defined initially ...
Análisis de la percepción del servicio prestado por la banca empresarial del banco Santander Colombia S.A.
(Universidad Católica de Pereira, 2011)
La satisfacción del cliente es uno de los factores más importantes para mantener o incrementas el éxito de las organizaciones, de estos nace la inquietud de la Banca Empresarial por indagar cual es la percepción de ellos ...
Modernization of Customs and Implementation of Single Window Systems for Foreign Trade: Results of an International Seminar-Workshop
(ECLAC, 2006-02)
An international seminar-workshop entitled "Facilitation of trade and transport in Latin America: situation and outlook" was held at the headquarters of the Economic Commission for Latin America and the Caribbean (ECLAC) ...
Analisis Relacional de fidelizacion de clientes con modelo de Gestion CRM (Customer Relationship Management), en la empresa Plasticloset S.A.
(Universidad de Guayaquil Facultad de Ciencias Administrativas, 2016)
Actualmente en las organizaciones uno de los factores principales es el gran
esfuerzo que se realiza mediante la búsqueda de nuevos clientes, y fidelizar los
existentes, los cuales son los impulsadores de nuevas ideas y ...
NPS: como esse indicador pode impactar o resultado microempresarial
(Universidade Federal de São CarlosUFSCarCâmpus São CarlosEngenharia Física - EFi, 2022-04-20)
Customer success during the purchase process of a product or service has become
increasingly important for the financial impact of companies, ensuring that the customer
be the focus. Consequently, the entire ecosystem ...
Relación entre la calidad de servicio y la fidelización de clientes en las estaciones de servicio de combustible en Chimbote, Perú
(Universidad de LimaPE, 2022)
La presente investigación se llevó a cabo en una Estación de Servicio de Combustible ubicada en Chimbote. En particular, se estudió la fidelidad del cliente ante la calidad del servicio brindado, debido a que un aspecto ...