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A systematic mapping study of specification languages in cloud services development
(Springer, 2019)
Specification languages offer abstractions and notations that facilitate the systematic and analytical reasoning about important aspects in a specific domain problematic. In a software engineering process domain, the usage ...
Towards a monitoring middleware for cloud services
(Institute of Electrical and Electronics Engineers (IEEE), 2015)
Cloud Computing represents a new trend in the development and use of software. Many organizations are currently adopting the use of services that are hosted in the cloud by employing the Software as a Service (SaaS) model. ...
Service Model Based on Information Technology Outsourcing for the Reduction of Unfulfilled Orders in an SME of the Peruvian IT Sector
(Springer Verlag, 2019-01-01)
In the current market, small- and medium-sized companies (SMEs) face losses due to poor process control. The core activities of information technology (IT) outsourcing service companies are to provide outsourcing services ...
A process collection methodology towards TDABC costing optimization of IT services: a case study in an Ecuadorian university
(2019)
ICT plays a paramount role in successful organizations. In order to achieve organizational goals, ICT services have to be closely overseen. Tools such as costing methods allow managers to be alert. Implementing a costing ...
Factors influencing customer satisfaction with water service quality in Chile
(2021)
Consumers satisfaction with water and service quality are not always in line with monitored water and service quality compliance. Reducing the difference between perceptions and realities requires understanding how perceptions ...
A structural computing model for dynamic service-based systems
(Springer, Berlin, Heidelberg, 2004)
A holistic approach to model-based testing of Web service compositions
(John Wiley and SonsMalden, Ma, 2014)
The behavior of composed Web services depends on the results of the invoked services; unexpected behavior of one of the invoked services can threat the correct execution of an entire composition. This paper proposes an ...