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Service quality, customer satisfaction, switching cost en relación con el customer loyalty en la categoría de telefonía móvil en el Perú
(Universidad Peruana de Ciencias Aplicadas (UPC)PE, 2021-06-07)
La alta demanda de servicios móviles, el aumento de operadoras en el mercado y su baja calidad de servicio, les ha dado motivos a los usuarios para migrar a otras operadoras al no estar conformes con el servicio brindado,no ...
Sistema de compartilhamento de imagens geolocalizadas para dispositivos móveis
(Universidade Tecnológica Federal do ParanáCuritibaBrasilBacharelado em Sistemas de InformaçãoUTFPR, 2015-12-08)
In this work it is proposed the development of a geolocation-based image sharing system for mobile devices. The main focus is the sharing of landscapes’ photos and tourist hotspots, encouraging the discovery and visitation ...
Policy credibility in the Chilean mobile telephony market: veto players, restraint of administrative discretion, and the role of ideas.
(2017)
This paper examines what formal and informal institutions provided credibility towards investors in the Chilean mobile telephony market between 1989 and 2016. Such market was characterized by rapid expansion, constant ...
O valor percebido pelo cliente no mercado de telefonia móvel empresarial: o caso de uma operadora em Curitiba/PR
(Universidade Tecnológica Federal do ParanáCuritibaBrasilEspecialização em Gestão EmpresarialUTFPR, 2018-12-15)
The objective of this monograph was to define which are the parameters and the preponderant factors involved in the choice of the mobile operator, taking into account the expectations of the consumer and the reality of the ...
5G: a quinta geração
(Universidade Tecnológica Federal do ParanáCuritiba, 2014-06-06)
In this paper, a brief history of technologies in the mobile telephony network system that permeates from the First Generation (1G) to the new technology that has been studied to be implemented in the Fifth Generation (5G) ...