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Patient Safety Culture in Latin American Hospitals: A Systematic Review with Meta-Analysis
(MDPICH, 2022-11-03)
"Introduction: Adverse events in hospitals are prevented through risk reduction and reliable processes. Highly reliable hospitals are grounded by a robust patient safety culture with effective communication, leadership, ...
Patient Safety Culture in Latin American Hospitals: A Systematic Review with Meta-Analysis
(MDPICH, 2022-11-03)
"Introduction: Adverse events in hospitals are prevented through risk reduction and reliable processes. Highly reliable hospitals are grounded by a robust patient safety culture with effective communication, leadership, ...
A study of hospital complaints and the role of the doctor-patient communication
(SOC MEDICA SANTIAGO, 2011)
Background: Medical practice in Chile has changed dramatically over the last few years. Patients have raised their expectations and there is a growing number of complaints, and malpractice lawsuits. The doctor-patient ...
Patients hospitalized with suicidal risk: How do they perceive the help received?
(FUNDACION AIGLE, 2015)
We present the perception of 10 patients hospitalized for attempted suicide/suicidal ideation, about the aid received during the period of their hospitalization. We used a qualitative technique through an interview performed ...
Impactos da COVID-19 nas práticas de Experiência dos Pacientes em hospitais brasileiros: uma pesquisa de levantamento com os profissionais de saúde
(Universidade Federal de São CarlosUFSCarPrograma de Pós-Graduação em Gestão de Organizações e Sistemas Públicos - PPGGOSPCâmpus São Carlos, 2021-03-12)
The concept of customer experience has been widespread in different industrial and service sectors as a positive customer experience in relation to a product, brand and services has the ability to increase levels of ...